Privacy policy and consent to the use of personal data on our website

This privacy policy relates to our website at altex.de

We collect, process and use your personal data in accordance with the European Union’s General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). In the interests of transparency, we want you to be informed when you visit our website. We explain the information on the use of your data as follows:

Purposes and legal bases of data processing

• Contract fulfillment (order and order execution)
• Logging the transfer of goods and services
• Fulfillment of legal obligations
• Contact us via our web form
• Own, legitimate interests of the processing acc. Art.6 Para.1f:
  • Promotional approach to existing customers for customer aftercare
  • Information about marketing campaigns and new products
    
    

Contact details of the data protection officer:

datenschutz@altex.de

Recipient of the data

• Internal departments
• Your data will not be transferred to third parties (e.g. for marketing purposes)
  
  

Transfer to third countries

• currently not planned
  
  

Storage duration of the data

• Within the scope of the business relationship for the duration of this connection
  
  

Right to information, rectification, erasure, restriction of processing

Data subjects have the right of access, rectification and erasure or restriction of processing of the personal data stored by us. The deletion takes place if there are no retention obligations. As long as the retention obligations exist, processing can be restricted.

Right to object, data portability and withdrawal of consent

Data subjects have the right to object to the processing and the right to data portability. If the processing is based on consent, as in the case of consent to be contacted by email, this consent can be revoked at any time with effect for the future.

Right to lodge a complaint with the supervisory authority

Data subjects have the right to lodge a complaint with the supervisory authority responsible for them. The contact details of the supervisory authority responsible for us are

The State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia P.O. Box 20 04 44; 40102 Düsseldorf; Tel.: 0211/38424-0; poststelle@ldi.nrw.de

Necessity of the provision of data

The provision of personal data is necessary in order to carry out the business relationship. If the data is not provided, customer care and aftercare may be partially or completely impossible.

Automated decision-making, including profiling, is not carried out in this context.

Google Analytics

Our websites use the Google Analytics service, a service provided by Google Inc, USA. Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the websites is usually transmitted to a Google server in the USA and stored there.

However, if IP anonymization is activated on our websites, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information for the purpose of evaluating your use of this website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website and from processing this data by Google by downloading and installing the browser plug-in available at the following link http://tools.google.com/dlpage/gaoptout?hl=de.